Privacy Policy.
Your data belongs to you. Here is how we keep it safe.
Effective Date: 15th May 2026
At DeployOwl, we prioritize data sovereignty and engineering privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our autonomous error tracking and resolution platform ("Service").
1. Information We Collect
- A. Account & Profile Data When you register for DeployOwl, we collect your name, email address, password hash, and organization details.
- B. Engineering & Application Data
To provide our Service, we ingest telemetry and diagnostic data from your applications, which may include:
- Error Logs & Stack Traces: Captured via our SDKs (e.g., unhandled exceptions, promise rejections).
- Environment Context: Browser details, OS versions, request URLs, and user IDs (if explicitly provided by your configuration).
- Source Code & Repository Data: When you connect DeployOwl to your GitHub repositories, we access code snippets, commit history, and PR metadata strictly for the purpose of contextualizing errors and generating fixes.
- C. Authentication Tokens We securely store OAuth tokens and installation IDs required to interact with your GitHub repositories on your behalf.
2. How We Use Your Data
DeployOwl uses the collected data strictly to:
- Monitor & Alert: Detect anomalies and runtime exceptions in your deployed applications.
- Synthesize Context: Map stack traces back to your source code repository.
- Generate Autonomous Fixes: Use AI to analyze errors and draft Pull Requests (PRs).
- Enforce Security: Prevent abuse, enforce rate limits, and secure the platform.
3. AI Processing and Third-Party Subprocessors
DeployOwl utilizes Large Language Models (LLMs) to analyze errors and generate code.
- DeployOwl Infrastructure: By default, error context and relevant code snippets are processed securely through our chosen AI partners (e.g., OpenAI, Anthropic). We do not allow these partners to use your proprietary code to train their models.
- Bring Your Own Key (BYOK): If you utilize our BYOK protocol, data is transmitted directly from our secure enclave to your designated AI provider using your credentials. DeployOwl acts merely as a conduit and does not log the resulting AI payloads.
4. Data Sovereignty & Retention
- Ingestion: Data ingestion operates on a zero-legacy model. Error payloads are retained only as long as necessary to analyze the incident and are automatically purged based on your plan's retention policy.
- Deletion: You may delete your account, organizations, or disconnect your GitHub repositories at any time. Upon deletion, all associated telemetry and OAuth tokens are permanently destroyed from our active databases.
5. Security
We implement rigorous security protocols, including AES-256 encryption at rest, secure edge runtimes, and strict Role-Based Access Control (RBAC) internally.
6. Contact Us
For questions regarding this Privacy Policy or your data rights, please contact us at: privacy@deployowl.com