DeployOwl
DeployOwl

Terms of Service.

Clear and simple terms for a better experience.

Effective Date: 15th July 2026 Last Updated: 15th July 2026

Please read these Terms of Service ("Terms") carefully before using the DeployOwl platform. By creating an account, installing our SDK, connecting your repositories, or otherwise accessing or using any part of the Service, you ("User", "you") agree to be legally bound by these Terms. If you are accepting these Terms on behalf of an organization, you represent that you have the authority to do so, and the term "you" includes that organization.

If you do not agree to these Terms, you must not access or use the Service.

1. The Service

DeployOwl ("we", "us", "our") provides an autonomous engineering platform ("Service") that includes, but is not limited to:

  • Error Pipeline — real-time ingestion, grouping, and AI-powered analysis of application errors and exceptions.
  • Autonomous Fix Engine (Git Owl) — AI-driven source code analysis, fix generation, and GitHub Pull Request creation and management.
  • Branch Audit — automated inspection and analysis of repository branches.
  • AI Workflow — context synthesis from documentation, MCP servers, and institutional knowledge bases.
  • Institutional Logic — a vector-backed knowledge retrieval system (RAG) for injecting project-specific rules into AI analysis.
  • Edge Platform (DeployWeb) — serverless application deployment, function hosting, scheduling, and managed database provisioning on Cloudflare's global edge network.
  • Load Balancer & Managed Edge (Owl Guard) — programmable edge security including threat scoring, geo-blocking, rate limiting, bot detection, and custom domain routing.
  • Owl NoSQL — a managed NoSQL key-value database built on Cloudflare Durable Objects.
  • Owl Storage — an R2-backed object storage and public CDN service.
  • MCP Connector — integration with external Model Context Protocol (MCP) servers to enrich AI reasoning context.
  • Community Forum — a developer community platform hosted within the Service.
  • Learning Center — a platform knowledge base of guides and documentation.

The Service is available on a subscription and credit-based basis. Features may vary by plan.

2. Eligibility and Account Registration

2.1 Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this requirement.

2.2 Account Registration

You must register for an account to access the Service. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.
  • Keep your password and API keys confidential and secure.
  • Notify us immediately at support@deployowl.com if you suspect unauthorized access to your account.

2.3 Account Security

You are solely responsible for all activity that occurs under your account, whether or not authorized by you. DeployOwl will not be liable for any loss or damage arising from your failure to protect your credentials, API keys, MCP tokens, or GitHub access tokens.

2.4 Organizations

You may create or join an organization workspace. The organization owner is responsible for ensuring that all organization members comply with these Terms. The organization owner is the contracting party for all billing obligations associated with the organization.

3. GitHub Integration and Repository Access

3.1 GitHub App Installation

By installing the DeployOwl GitHub App on your GitHub account or organization, you grant DeployOwl the permissions required by that App installation. These permissions are used exclusively to:

  • Read source code files, commit history, and Pull Request metadata to provide error context to the AI analysis engine.
  • Create branches and open Pull Requests on your behalf when an autonomous fix is generated.
  • Merge Pull Requests into your designated target branch — only when you have explicitly enabled Auto-Merge in your project settings.
  • Post status checks and comments on Pull Requests created by DeployOwl.
  • Receive webhook events from GitHub to track CI/CD status and PR lifecycle events.

3.2 Scope of Repository Access

DeployOwl accesses only the repositories you explicitly add to the App installation. We do not access repositories outside of your configured installation. Repository metadata and a file cache of accessed source files are stored as described in our Privacy Policy.

3.3 Auto-Merge and Automation Levels

You have full control over autonomous behavior. DeployOwl provides three automation levels, configurable independently per environment (production, staging, and other):

  • autonomous — DeployOwl will generate and open a Pull Request. If Auto-Merge is enabled and CI passes, the PR will be merged automatically.
  • supervised — DeployOwl will generate and open a Pull Request for your manual review. No automatic merge will occur.
  • manual — DeployOwl will perform analysis only and present recommendations without creating a PR.

WARNING: If you enable Auto-Merge on your production environment, code changes generated by AI may be merged into your production branch without explicit per-PR human review. You accept full responsibility for the consequences of enabling this mode. DeployOwl strongly recommends enabling branch protection rules and required CI/CD status checks on GitHub before activating Auto-Merge for production environments.

3.4 Your Responsibility for Repository Configuration

You are solely responsible for:

  • Configuring appropriate branch protection rules on your GitHub repositories.
  • Ensuring required CI/CD checks are active and passing before merges occur.
  • Reviewing DeployOwl-generated Pull Requests before they are merged, if you choose supervised mode.
  • Ensuring that the DeployOwl GitHub App is granted only the permissions necessary for your intended use.

3.5 Revocation of Access

You may revoke DeployOwl's access to your repositories at any time by uninstalling the GitHub App from your GitHub settings. Upon revocation, all stored GitHub tokens and file cache associated with your installation will be deleted in accordance with our Privacy Policy.

4. Intellectual Property

4.1 Your Code and Data

You retain full ownership of all source code, error telemetry, application data, documentation, and any other intellectual property you transmit to or store within the Service. Granting DeployOwl access to your repositories or data does not transfer any ownership rights to us.

4.2 AI-Generated Content

Any Pull Requests, code suggestions, or fixes generated by DeployOwl's AI engine are derived from your code and are proposed on your behalf. DeployOwl makes no claim of ownership over AI-generated content that incorporates or modifies your source code. You are responsible for reviewing, accepting, or rejecting all AI-generated changes before they enter your codebase.

4.3 DeployOwl Platform

DeployOwl and its licensors retain all rights to the platform, including the web application, dashboard UI, SDKs, workers, AI pipeline architecture, algorithms, APIs, and documentation. Nothing in these Terms grants you a right to copy, modify, distribute, or create derivative works of the DeployOwl platform.

4.4 Feedback

If you submit feedback, suggestions, or feature requests about the Service, you grant DeployOwl a non-exclusive, royalty-free, irrevocable license to use that feedback for any purpose, without restriction or compensation to you.

5. AI Processing and Limitations

5.1 Nature of AI Output

DeployOwl uses Large Language Models (LLMs) to analyze errors and generate code. AI-generated code is not guaranteed to be correct, complete, secure, or production-ready. AI systems can produce:

  • Code containing logic errors or bugs.
  • Fixes that introduce security vulnerabilities.
  • Recommendations that are contextually incorrect for your specific codebase.
  • Suggestions that are incomplete or require further developer judgment.

You acknowledge and accept these limitations as an inherent characteristic of the technology.

5.2 Default AI Provider

By default, the Service uses models available through Cloudflare Workers AI (currently @cf/zai-org/glm-5.2 and associated models) and Anthropic Claude for analysis tasks. By using the Service, you consent to your error data and relevant code context being processed by these providers as described in our Privacy Policy.

5.3 Bring Your Own Key (BYOK)

If you configure the Service to use your own AI provider API key (BYOK mode), the following terms apply:

  • You are solely responsible for all costs incurred with your chosen AI provider (OpenAI, Google Gemini, Anthropic, or any other compatible provider) as a direct result of DeployOwl using your key.
  • You must comply with the terms of service and acceptable use policies of your chosen AI provider.
  • DeployOwl is not responsible for rate limits, quota exhaustion, provider outages, API deprecations, or account bans imposed by your chosen AI provider.
  • Your API key is encrypted at rest using AES-GCM before storage. DeployOwl does not log the request or response payloads of AI calls made using your BYOK key.
  • If your BYOK provider fails, DeployOwl may automatically fall back to its managed AI provider for the affected request to maintain service continuity.

5.4 No Professional Advice

AI-generated analysis, code recommendations, and security reports are provided for informational and development assistance purposes only. They do not constitute professional security auditing, legal advice, or any form of certified technical opinion.

6. Edge Security Services (Owl Guard)

6.1 Service Description

Owl Guard is a programmable edge security layer that inspects, scores, and filters web traffic on behalf of your project. When enabled, it processes visitor IP addresses, geographic data, user agents, bot scores, and threat scores.

6.2 Your Configuration Responsibility

You are solely responsible for:

  • Configuring Owl Guard rules (geo-blocks, rate limits, bot thresholds, bypass paths) correctly for your use case.
  • Ensuring that your configuration does not unlawfully block access to your service.
  • Complying with any applicable laws that govern blocking or restricting access to users based on geography, IP address, or other attributes.

6.3 Traffic Data

Edge traffic logs collected by Owl Guard are retained for a limited period as described in our Privacy Policy. You must ensure that your use of this traffic data complies with applicable data protection laws and your own privacy obligations to your end-users.

7. DeployWeb — Serverless Deployment

7.1 Acceptable Use

You may use DeployWeb to deploy lawful web applications, serverless functions, APIs, and static assets. You must not deploy:

  • Malware, ransomware, or any software designed to harm systems or users.
  • Content that violates applicable law, including but not limited to illegal pornography, content advocating violence, or material infringing third-party intellectual property rights.
  • Cryptomining scripts without explicit disclosure to end-users.
  • Applications designed to send spam, conduct phishing, or facilitate fraud.
  • Any application whose primary purpose is to scrape, harvest, or exfiltrate data without authorization.

DeployOwl reserves the right to immediately suspend any deployed application that violates these restrictions, without prior notice.

7.2 Resource Limits

Deployed applications are subject to resource limits defined by your subscription plan. Exceeding these limits may result in throttling, suspension of the deployment, or additional charges.

7.3 Custom Domains

If you configure a custom domain with DeployWeb or Owl Guard, you represent that you have the legal right to use that domain. DeployOwl will not be liable for any domain ownership disputes.

8. Billing, Credits, and Subscriptions

8.1 Credit System

The Service operates on a credit-based billing model. Credits are consumed by AI analysis operations, knowledge synthesis, Owl Guard traffic, and other metered services. Credit pricing is displayed in the dashboard and may be updated with 30 days' notice.

8.2 Credit Purchases

Credits may be purchased through our payment processors (Stripe and Flutterwave). All credit purchases are subject to the payment processor's terms. DeployOwl does not store your full card number, CVC, or bank account details. All payment instrument data is held exclusively by the relevant payment processor.

8.3 Subscription Fees

Certain features (e.g., Managed Edge at $39/month, Owl Guard Pro at $99/month, Organization Workspace at $10/month) are billed as recurring subscription fees, settled monthly via credit deduction. Fees are settled automatically by our billing engine on your subscription anniversary date.

8.4 Non-Refundable Credits

Credits are generally non-refundable once consumed. If you believe credits were consumed in error due to a platform malfunction, contact billing@deployowl.com within 14 days of the transaction for review.

8.5 Forfeiture on Termination for Cause

If your account is suspended or terminated due to a violation of these Terms, any remaining credit balance is forfeited and will not be refunded.

8.6 Insufficient Credits

If your credit balance is insufficient to cover a subscription fee, the associated subscription feature (e.g., Managed Edge) will be automatically canceled. You will be notified by email. If your balance falls into deficit, access to the corresponding service will be suspended.

8.7 Lifetime Plans

Lifetime access tiers, where offered, provide a daily credit allowance in perpetuity. These are one-time purchases and are non-transferable. DeployOwl reserves the right to discontinue daily allowance top-ups with 90 days' notice and alternative compensation at our discretion.

8.8 Taxes

You are responsible for all applicable taxes on your purchases. Where required by law, DeployOwl will collect and remit applicable taxes.

9. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable local, national, or international law or regulation.
  • Transmit error data, source code, or other content that infringes any third party's intellectual property rights.
  • Circumvent, disable, or otherwise interfere with security-related features of the Service.
  • Attempt to reverse-engineer, decompile, or extract the source code of the DeployOwl platform.
  • Access the Service by automated means (scraping, bots) beyond what is explicitly permitted by our API.
  • Use the Service to develop a competing product or service.
  • Engage in any conduct that imposes a disproportionate load on our infrastructure.
  • Attempt to gain unauthorized access to any other user's account or data.
  • Transmit content that is defamatory, obscene, threatening, or otherwise objectionable.
  • Abuse the Community Forum, including posting spam, misinformation, or harassing content.

Violation of this policy may result in immediate suspension or termination of your account without refund.

10. Data Handling and Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to the Privacy Policy.

You are responsible for ensuring that any end-user data (such as user_id or user_email) you transmit to DeployOwl via the SDK is lawfully shared under applicable data protection law, including obtaining any necessary end-user consents.

11. Third-Party Services and Integrations

The Service integrates with third-party platforms including GitHub, Stripe, Flutterwave, Anthropic, Cloudflare, Jina AI, and Resend. Your use of these integrations is subject to the respective third-party terms of service. DeployOwl is not responsible for the availability, accuracy, or conduct of any third-party service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

12.1 DEPLOYOWL, ITS DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • PRODUCTION OUTAGES OR DOWNTIME caused by AI-generated code changes, autonomous PR merges, or edge configuration errors.
  • DATA LOSS OR CORRUPTION resulting from generated code, deployment operations, or storage failures.
  • SECURITY BREACHES OR VULNERABILITIES introduced or exacerbated by AI-generated fixes or edge misconfigurations.
  • LOSS OF REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES arising from any Service disruption.
  • THIRD-PARTY CLAIMS arising from your use of the Service.

12.2 IN ANY EVENT, DEPLOYOWL'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL CREDITS OR FEES PAID BY YOU TO DEPLOYOWL IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

12.3 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEPLOYOWL EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING:

  • WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
  • WARRANTIES AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AI-GENERATED CONTENT.
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED.

14. Indemnification

You agree to defend, indemnify, and hold harmless DeployOwl and its directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

  • Your violation of these Terms.
  • Your use of the Service, including any AI-generated content you accept and deploy.
  • Any third-party claims arising from end-user data you transmit to the Service without proper authorization.
  • Your violation of any applicable law or third-party rights.
  • Any autonomous code changes merged into your repository at your direction.

15. Suspension and Termination

15.1 By You

You may terminate your account at any time by deleting it through the dashboard. Upon deletion, your data will be permanently destroyed as described in our Privacy Policy. Billing obligations that have already been incurred remain payable.

15.2 By DeployOwl

We reserve the right to suspend or terminate your access to the Service, with or without prior notice, if:

  • We determine that you have violated these Terms or our Acceptable Use Policy.
  • Your credit balance remains in deficit for an extended period.
  • We are required to do so by law or regulatory authority.
  • Your account is associated with fraudulent, abusive, or illegal activity.
  • Continued operation of your account poses a risk to the security or integrity of our platform or other users.

15.3 Effect of Suspension

Upon suspension, your access to the dashboard and APIs is immediately revoked, active sessions are terminated, and automated pipelines (AI analysis, GitHub integrations, Owl Guard enforcement) are paused. Your data is retained for 30 days to allow for reinstatement or appeal before permanent deletion.

15.4 Effect of Termination

Upon termination, your right to use the Service ceases immediately. All associated data will be permanently deleted as described in our Privacy Policy. Outstanding subscription fees, if any, remain due and payable.

16. Modifications to the Service and Terms

16.1 Service Changes

DeployOwl reserves the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We will not be liable to you for any modification, suspension, or discontinuation of the Service, provided that for material paid feature removals we will endeavour to give at least 30 days' notice.

16.2 Terms Changes

We may update these Terms from time to time. We will notify you of material changes by email and by updating the Last Updated date at the top of this document, at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts relevant to DeployOwl's principal place of business.

If you have a dispute, please contact us first at legal@deployowl.com. We will make a good-faith effort to resolve the matter within 30 days before either party initiates formal proceedings.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms applicable to specific features (e.g., enterprise agreements), constitute the entire agreement between you and DeployOwl with respect to the Service.

18.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18.3 Waiver

DeployOwl's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. DeployOwl may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

18.5 Force Majeure

DeployOwl shall not be liable for any failure to perform its obligations where such failure results from any cause beyond our reasonable control, including acts of God, governmental actions, internet outages, third-party service disruptions, or cyberattacks.

19. Contact

For legal enquiries, Terms questions, or to report a violation:

Email: legal@deployowl.com

For billing disputes: billing@deployowl.com

For general support: support@deployowl.com